We all want players to check out our gaming areas, but in order to keep them coming back, you need to make sure they have a pleasant...

Does an applicant need to enter a local liquor license number in the Application? Yes, the local liquor license is not a required field...

When adding a gaming area to your establishment, you want to do everything you can to ensure that it is successful and bring value to...

Let’s start with the legal definition. According to the Illinois Video Gaming Act, “”Terminal operator” means an individual, partnership,...

Getting your state and local liquor licenses can seem like daunting tasks, but with the right information and the right people on your...

Having been in the industry for over 40 years, we know a thing or two about marketing strategies that work. We want to share the 3 best...

You may have noticed the wave of video gambling that has hit the Midwest over the last few years. More and more establishments are...

Slot machines have evolved from a rolling reel to a high definition digital screen. And now they are being featured in more and more...

When a payout issue occurs, both you and your player need to know the next steps involved in order to handle the situation smoothly....

Regardless of the time of year, it is always important to keep your video gaming terminals clean and sanitized. Not only will you keep...

We all know that marketing is the key to the growth of any business, but not all marketing strategies are the same. Finding the right...

While video gaming is a lucrative business field, it can be challenging to ensure that you are feeling successful in the industry. We...

The letter of registration, often referred to as the Johnson Act, DOJ, or confirmation letter, is a letter issued to establishments that...